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Ready to use the Sign In Canada Platform for your public-facing online service? Here’s what to expect:
Initial Engagement
This will be a series of meetings at the appropriate levels to provide an overview of the Sign In Canada service platform and supported credential services, and to discuss the objectives/scope of the client’s integration and high-level timelines.
Review and Agreement
Meetings/discussions will be held to further define:
- Scope
- Timeline and milestones
- Costs
- Success criteria
- Problem/issue resolution
- Availability of resources
Upon approval to proceed, a formal Collaboration Agreement document is signed.
Technical Discussion(s)
This will be a meeting held between the Sign In Canada onboarding team and client technical resources. The primary goal of these discussions is to establish points of contact, the integration approach and support expectations.
Client Acceptance Test Environment (CATE) Technical Configuration
The standard technical integration process is followed for all of the client’s non-production environments. Configuration requests are managed by the onboarding team with client support as required.
End-User Support Processes
The Sign In Canada team will facilitate meetings with Shared Service Canada to integrate the client’s end-user support processes with those of the applicable credential services (GCKey, CBS, 2nd factor).
User Migration
If required, the Sign In Canada team will work with Shared Service Canada to facilitate a seamless migration of the client’s existing GCKey and CBS users to the Sign In Canada platform.
Testing / Demonstration
To be completed by client with assistance from Sign In Canada team. Sign In Canada will provide support (when possible) for all demonstrations involving external or executive audiences.
Production
The Sign In Canada Team and the Client will collaborate to promote the solution to production.
Production Technical Configuration
The standard technical integration process will be followed. Configuration requests will be managed by the onboarding team with client support as required.
Go Live Activities
To be completed by the client with assistance from the Sign In Canada team. The client completes a Sign In Canada Federation Compliance Attestation (SFCA) form to certify appropriate security and privacy assessments have been completed, identified risks have been addressed, and the application obtained the appropriate Authority to Operate (ATO).
Production Integration Closing
Success criteria met – reporting on outcomes and closing Production Integration activities.